6 Signs A Customer Is Unhappy (Checklist)

Identifying unhappy customers is a tough gig.

At Client Heartbeat, we do it every day for 100’s of companies.

So, what makes an unhappy customer?

By doing some research with our customers, we’ve come up with the most common indicators that a customer might be unhappy.

Use this checklist today, and start retaining more customers tomorrow.

6 signs a customer is unhappy

Gordon Tan

Gordon Tan is an entrepreneur based in Australia who has started and sold multiple technology companies with a combined value of $150m. This included a client satisfaction benchmarking platform which gave him first hand insight into the best practices of over 6,000 businesses. After retiring at 35 he is now a recognised thought leader on winning and retaining clients - His two passions: making clients the heartbeat of a business no matter what the product or service and this blog.

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