15 Customer Experience Statistics You Cannot Ignore (Infographic)

Are you still not taking ‘the customer experience’ seriously? Do you not see the value in it?

Here are some jaw-dropping statistics to help shed light on why the customer experience can no longer be ignored.

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Gordon Tan

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Gordon Tan is an entrepreneur based in Australia who has started and sold multiple technology companies with a combined value of $150m. This included a client satisfaction benchmarking platform which gave him first hand insight into the best practices of over 6,000 businesses. After retiring at 35 he is now a recognised thought leader on winning and retaining clients - His two passions: making clients the heartbeat of a business no matter what the product or service and this blog.

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