Why Customer Feedback Is Important To Your Business (6 Reasons)

Why Customer Feedback Is Important To Your Business (6 Reasons) Customer feedback is a marketing term that describes the process of obtaining a customer’s opinion about a business, product or service. Customer feedback is so important because it provides marketers and business owners with insight that they can use to improve their business, products and/or overall […]

9 Customer Feedback Software Tools: Comparison & Review

9 Customer Feedback Software Tools: Comparison & Review Customer feedback is an essential component in every modern business’ tool kit. In today’s world, we run our businesses in very competitive environments. Your customers have plenty of options and your competitors are always ready to swoop in to steal them away from you. In order to […]

How To Create And Use Customer Feedback Loops To Improve Customer Happiness

How To Create And Use Customer Feedback Loops To Improve Customer Happiness Customer feedback loops offer a great way to help you understand your customers and make sure your products and service are meeting and exceeding their expectations. Since 89% of customers would switch to a competitor if they felt their experience was poor, it’s vitally important […]

Stop Ignoring Customers: Are You Making These Costly Mistakes?

Stop Ignoring Customers: Are You Making These Costly Mistakes? What’s holding back your business growth? Is it poor sales, poor people or poor systems? I want to challenge you and say it’s not any of these. Instead, it’s because you are failing to create happy customers. As we bring in the New Year, we will […]

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