6 Signs A Customer Is Unhappy (Checklist)

Identifying unhappy customers is a tough gig.

At Client Heartbeat, we do it every day for 100’s of companies.

So, what makes an unhappy customer?

By doing some research with our customers, we’ve come up with the most common indicators that a customer might be unhappy.

Use this checklist today, and start retaining more customers tomorrow.

6 signs a customer is unhappy

Tagged: Customer Retention, Customer Satisfaction

About Ross Beard

Ross Beard was on the marketing team at Client Heartbeat, the simple customer feedback tool. Learn how Client Heartbeat makes improving customer satisfaction easy.



Improve Satisfaction and Retain Customers

A simple customer feedback tool that surveys customers, measures satisfaction and identifies unhappy customers.

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Improve Customer Satisfaction

Client Heartbeat sends personalized email surveys to your customers on a periodic basis to measure customer satisfaction. Use the data and feedback to focus on improving overall satisfaction.

Retain More Customers

By using past scores and industry data, Client Heartbeat identifies unhappy customers are 'at risk' of defecting to competitors. Get instant email notifications so you can follow up and stop them from leaving.

Gather More Feedback

Our surveys get industry high participation, often over 60%. This means you get more actionable customer feedback that you can use to improve satisfaction.