Learn how to improve customer satisfaction, reduce churn and boost lifetime value.
A recent Client Heartbeat study that surveyed 200 businesses found on average, each business had one in six customers ‘at risk’.
Most ‘at risk’ customers can be turned into happy customers by focusing on increasing customer satisfaction.
Read this eBook to discover proven strategies to help you achieve high customer satisfaction and identify your ‘at risk’ customers.
These strategies have been used by R & G Technologies to identify over 20 ‘at risk’ customers and improve overall customer satisfaction by 20% in just 12 months.
Here’s what you get:
- 6 reasons why you need to track satisfaction
- Actionable tips and real life examples of how companies track satisfaction to identify unhappy ‘at risk’ clients
- Over 50 strategies to help you increase satisfaction, reduce customer churn and build ‘sticky’ loyalty
- Secrets to identifying client advocates and using them to generate business referrals
Download eBook and start improving satisfaction