According to HubSpot’s Laura Fitton, “You don’t just stop at the close, you continue with delight.” Ross Beard, regular contributor to the Client Heartbeat blog, believes that your business relationships with customers shouldn’t stop when you close the deal. When it costs up to seven times more to acquire a new customer than to just … Read More →
About Joshua Feinberg
Joshua Feinberg is co-founder and CMO of SP Home Run, an IT channel inbound marketing agency that helps find customers, retain customers, and grow by using proven inbound marketing systems. To learn more about how your MSP business can attract the right visitors to its website, convert visitors to leads, close sales with new customers, and delight customers for long-term retention, download your free copy of the IT Channel Inbound Marketing Planning Guide.